About Your Bill or Account
Johnson Memorial Hospital (JMH) uses many cost-saving methods to keep your hospital bill as low as possible while providing the highest level of care. It also strives to make its billing process as easy as possible for its patients. Each bill includes two areas - the daily room charge and special services.
The daily room charge includes the use of the room, nursing care, meals, housekeeping, laundry service, building maintenance and administrative services. Special services ordered for you by your physician are additional charges that will be itemized on your hospital bill. These include the use of operating rooms, anesthesia, oxygen, laboratory tests, radiology, physical therapy and medications.
The bill you receive from the hospital does not cover the fees of any of the physicians who treated you. You will be billed separately for their services.
JMH's Patient Accounts Department will bill your insurance company on your behalf. The Hospital participates with most major insurance and managed-care companies. A listing of companies that we have a contract with is provided below. Please note that if your insurance company is not listed, it does not necessarily mean that you cannot utilize JMH's services. Please check with your insurance carrier.
As you are probably aware, you are responsible for any deductibles and/or co-insurance that apply to your policy, and we request that these payments be made during pre-registration or at the time of service. For your convenience, we are able to accept payments in cash, check, Discover, Visa or MasterCard.
If you have any questions or concerns regarding your account or would like to discuss payment arrangements, please don't hesitate to contact our Patient Accounts Department. One of our friendly customer-service representatives will be happy to assist you during regular business hours, which are Monday through Friday, 8 a.m. to 4:30 p.m.
The Department can be reached via phone at 800-243-9797, via fax at 860-684-8181 or via e-mail at firstname.lastname@example.org.
Participating Insurance and Managed Care Companies
As of this date, JMH participates with the following insurance and managed-care companies:
Note: Many insurance and managed-care companies require pre-authorization/pre-certification for services. Be sure to check your policy for details.